"Recently, I received negative feedback on my business page which I suspect may be sabotage from competitors. I am struggling to address this issue and would appreciate any advice from others who have dealt with similar situations."
Don’t remove negative comments. Instead, respond professionally and address the concerns raised. This shows transparency and can potentially turn critics into supporters. It is also important to monitor closely for fake reviews from competitors. Focusing on providing excellent service will naturally generate more positive feedback and help to counter any negative comments.