Can anyone assist me with this issue? I recently installed GA4 on my website and created GTM to debug it. However, when I added the code and tried to click preview, it redirected me to a different website. My website is a one-page SEO service site, so it's odd that I was directed to an ecommerce site that I'm not familiar with. I double-checked everything and there is no ecommerce URL content on my site. If anyone has encountered this issue, how did you resolve it?
This issue may arise from a conflict in your GTM container or a misconfigured tag. It’s important to verify that your GTM code is correctly installed on your website, and that it is not interacting with any existing scripts or tags that might be causing this redirect.
Here are some steps you can take to troubleshoot the issue:
- Review your GTM container: Ensure that there are no tags or triggers within your GTM container that are redirecting users to the ecommerce site. Pay particular attention to any custom HTML tags or triggers you may have added.
- Check for external scripts: Inspect your website’s code for any third-party scripts that may be present, especially if they are related to ecommerce functionality. These scripts could potentially be interfering with your GTM implementation.
- Disable GTM temporarily: To isolate the issue, you can temporarily disable your GTM container and see if the redirect still occurs. If the redirect disappears, then the issue is likely related to your GTM configuration.
If you continue to experience problems, it may be beneficial to seek help from a Google Tag Manager expert or reach out to Google support. They can assist you with a more detailed analysis of your GTM configuration and help you identify the source of the redirect.