I am certain that VueMinder will not include this feedback in their testimonials, which is why I am planning to share it on various social media platforms. Let the evidence speak for itself. As a long-time VueMinder Pro user, I encountered syncing issues. Despite sending multiple help requests on 07-06-2024, 7-10-2024, and 07-13-2024, I have yet to receive any response or assistance from VueMinder support. Even after checking all my email folders, there was no acknowledgment. Their website claims prompt support for VueMinder Ultimate users, but my experience proves otherwise. I have since found a comparable calendar and hope their support team is more reliable.VueMinder has shown a lack of care towards their customers.
The user’s experience highlights a potential issue with VueMinder’s support system. Despite being a Pro user and reaching out multiple times, the user did not receive any response from VueMinder support. This contradicts the website’s claim of prompt support for Ultimate users, raising concerns about the reliability of their customer service.