How on earth have Google not received legal consequences for their lack of customer support for Google Business Profiles?

I fail to understand the significance of this platform for businesses. Numerous individuals have expressed frustration over the lack of support and assistance for their businesses when faced with arbitrary bans. The absence of proper human support is a serious issue that must be addressed to prevent business owners from suffering financial losses.

The lack of customer support for Google Business Profiles has sparked significant frustration among business owners. Many have reported facing arbitrary bans without any recourse or explanation, resulting in potential financial losses. The absence of proper human support is a critical issue, especially considering the platform’s importance for businesses seeking online visibility. While Google’s terms of service are considered binding, the absence of a formal contract for the service raises questions about the company’s legal responsibilities. The fact that Google Business Profiles are free to use further complicates the situation, as it can be argued that they are not obligated to provide customer support. However, many businesses rely heavily on Google Business Profiles for their online presence and argue that Google, as a dominant player in the online market, should bear some responsibility for ensuring the platform’s functionality and providing support to users.